Privacy Policy
This Privacy Policy explains how Straits Catering collects, uses and protects information provided through this website.
1. Information We Collect
When you register an account, place an order, contact us or otherwise use this website, we may collect information such as your name, email address, telephone number, mobile number, company name, billing address, delivery address and order information.
We may also collect technical information that is normally generated when you use a website, such as browser information, device information and basic usage data.
2. How We Use Your Information
Information collected through this website may be used to process and manage catering orders, contact you regarding your order, maintain your customer account, provide customer support and improve our services.
If you create an account, your saved information may also be used to make future checkout faster and to display your previous catering orders.
3. Guest Orders
You may place an order without creating an account. In this case, the contact, billing and delivery information submitted during checkout will still be stored as part of the order record so that the order can be processed and managed.
4. Sharing of Information
We do not disclose personal information unnecessarily. Information may be shared with service providers or personnel where reasonably required to fulfil an order, provide delivery, operate the website, process communications or meet legal obligations.
5. Payment Information
The website may provide payment instructions such as bank transfer information. Customers should follow the payment instructions shown during the ordering process or provided by Straits Catering.
6. Data Security
Reasonable measures are used to protect information maintained through this website. However, no internet-based system can be guaranteed to be completely secure.
Customers are responsible for keeping their account password confidential and should not share their login credentials with others.
7. Data Retention
Personal and order information may be kept for as long as reasonably necessary to provide our services, maintain business records, resolve disputes and comply with applicable requirements.
8. Your Account Information
Registered customers may review and update certain personal information from the My Account section of this website.
If you require assistance regarding your information, you may contact Straits Catering using the contact information provided on this website.
9. Cookies and Website Technology
This website may use cookies or similar browser technologies required for features such as login sessions, security and the ordering process.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or business practices. The latest version will be published on this page.